I liked how she did end up talking to the mom. It shows strength in her character. I think she was however a little unsure of how to act. She did comfort the mother, but it seemed she stayed a bit of a distance away also. Catch my drift?
I understood why at first she didn't want to talk to the mom, and the way she kind of argued and got defensive seemed (to me) very much like her. I think a lot of others might not agree that it's in her character, but I think it is. When she wants something, she goes for it, when something bugs her, she can go crazy (All Access comes to mind).
I think her preformance in this last eppy was one of the best I've seen. I'll say it again, the interrogations were fantastic. Amen to Miss Monroe.