It's always interesting to see how people get different things from the same scene. I thought she was thinking about her past when she said she wasn't good at this sort of thing, in that it was not the first time she has been confronted by someone's personal grief. Isn't that why she didn't like dealing with mothers? So it never occurred to me that she didn't think about the mother, even though she didn't mention her. Probably not. There is never one "right" thing to say to anyone in that situation and while sometimes the effort helps, sometimes things come out wrong and make it worse. You don't often see that in television land, the characters always seem to say the right thing, so I liked that a character acknowledged not knowing what to say. True, but he was right there, and actually, his advice was pretty good. Too bad we never saw her applying it - I agree that the ball was kind of dropped on that one. It was a bit jarring to see her joking and whatnot as if nothing had happened in her very next scene, but she couldn't have found Danny to make awkward attempts to comfort him anyway, he had left to break the news to the mother. And while she may have felt bad for what Danny was going through and that a child had died, she had nothing personally invested in the situation so that isn't too strange - I guess. I just think it's weird, and agree with the person who said that TPTB compromised her character somewhat, because she's been kind of a serious character the last little while, and suddenly now she's joking around. Strange. As for the rest of the episode, I agree with much of what has been said - the Danny stuff was great, the kid playing Rueben did a good job - as did the kid in the flashback watching his friend drown. The woman who shot Rueben - not so much. And as someone who is extremely squeamish about stuff to do with eyes - enough already. I missed some quality Hawkes screen time looking away going "ick, ick!!" in case they showed the needle actually going into the eyeball. Bleech!.